Refund Policy

Refund eligibility is determined by the cancellation policy applicable to each tour, as detailed on the tour page.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary, and typically fall within a general range as specified by the payment provider.

Partial refunds may be issued based on the specific terms outlined on the tour page.

Certain items or fees may be non-refundable, as specified in the cancellation policy and on the tour page.

In the event of an operator-initiated cancellation, you will be entitled to a full refund or an alternative tour option, as per the tour's terms.

Any currency conversion related to refunds will be handled by your card issuer or payment gateway.

In case of disputes or chargebacks, please contact us directly to resolve the issue before escalating to your payment provider.

For any questions regarding our Refund Policy, please contact us at info@dreamtriptours.com.